Cleaning Checklist and Policy

Print this Checklist and Policy and have it ready for the technicians when they arrive.

LNS CLEANING CHECKLIST

PLEASE: Leave this list at the cleaning location
DO NOT mail or fax this list to the office
For _____________________________________________
_________________________________________________
Phone number where you can be reached during clean

Checked is the level of cleaning you scheduled:
____ General Cleaning * No deep cleaning. Outside
surfaces only. Only under/behind small items & not
inside anything (except microwave).

____*Detailed/Thorough Cleaning * Deep cleaning.
Includes all outside surfaces and under, inside and
behind everything marked on this list.
When limited in time, a detailed cleaning may not be
completed and your satisfaction is not guaranteed.
*MOVE OUT CLEANING: We do not take responsibility if
landlords do not refund deposit.

 ____ You are scheduled for regular cleaning
FILL OUT and leave this list at the cleaning location
When this clean was scheduled, we gave you an
*estimated* amount of time based on the information you
provided. Your cleaning may take more or less time
depending on the condition & your list of priorities.
WE DON*T DO: outside windows, extensive wall washing,
strip & re-wax floors, wet wash mini-blinds,
climb high ladders, turn on self-cleaning ovens,
clean up animal or human feces, blood or vomit (no litter
box). No babysitting or running errands.
EXCEPTIONALLY DIRTY CHARGE: A rate of $20
 will be charged.
WHEN CLEANING IS COMPLETED, please sign
below to indicate you understand our policies written for
this cleaning and that you have walked through the house
and are satisfied with the work that was done:
___________________________________________

Detailed/Thorough Cleaning(Part of Deep Cleaning Special $120,& Move In/Out Cleanings $110 - $160)
__ Clean inside refrigerator  ($10)
__ Clean inside dishwasher  ($10)
__ Clean oven  ($10)
__ Clean inside of all cabinets/medicine cabinet ($10)
__ Wipe out all empty closets/built-ins
__ Clean under appliances
We do not assume responsibility to floors if
appliances are not on rollers or difficult to move.
___Clean around windows/sliding glass door tracks
___Wash reachable inside windows
(These items also included in detailed cleaning)
General Cleaning:
Kitchen:
___Clean outside of cabinets
___ Clean outside and top of stove (incl drip pans)
___ Clean outside refrigerator
___ Clean inside and outside microwave
___ Clean outside dishwasher
Bathrooms:
___ Clean outside of cabinets
___Clean mirrors
___ Sanitize and clean toilets inside and out
___ Clean and sanitize floors
___ Scrub bathtubs, showers, shower walls & doors
___ Sanitize all surfaces
All Rooms:
___ Wash floors
___ Vacuum carpets
___Dust all surface
___ Polish furniture (client must provide polish)

___Remove cobwebs
___ Spot clean walls
___ Clean woodwork/doors/baseboards
___Clean light switches covers/outlet covers
___ Dust/vacuum blinds (washing not included)
___ Clean outside of washer and dryer
___ Clean/dust windowsills
___Listed on other side are items/rooms not to be cleaned
and/or additional cleaning instructions.

READ POLICIES REGARDING YOUR CLEANING:
Cancellation and Lock Out: There is a charge of $50.00 if you give less than 48 hours notice of cancellation,
a key is not left out as previously arranged, or you are not there at the time you arranged to let us in.
Complaints: If you are not satisfied with your cleaning and you agreed to additional time, you must call the office
within 48 hours of job completion so that we can promptly take care of the situation. We do not
guarantee you a satisfactory resolution if your complaint is received after that time.
Payment: We prefer cash  but  we do accept checks  Payment is due on the day of service.
Charge: We charge Flat Rates.
Team of Two: We send a team of two(2) to do the cleaning
Estimated Time: When you called to schedule cleaning, you were given an *estimated* time. This is an
educated guess made after getting information about your cleaning. This is not a firm bid and your
cleaning may take more or less time than was estimated.
Reminder call: We call all clients 2 days before their cleaning. If you do not
receive this call or message from us please call the office the day before your cleaning.
Arrival Time: We try to be prompt, and we sometimes arrive 30 minutes before the cleaning. We sometimes run behind if we do we will give you a call to let you know an ETA

Contact Numbers:

Lakeisha Scott
Owner/Manager
443-653-0983

Doug Wright
Owner/Manager
443-768-9320